Terms of Service
Last updated: September 14, 2025
These Terms of Service ("Terms") govern your access to and use of the NetsGain non-custodial trading automation platform (the "Service"). By using the Service, you agree to these Terms.
1. Non-custodial, no investment advice
- We do not hold your funds. You connect your own exchange accounts via API keys.
- The Service provides tools and automation only. Nothing is investment, legal, or tax advice.
- We are not a broker, dealer, investment adviser, or fiduciary. You make all trading and investment decisions at your own risk.
- You are solely responsible for trading outcomes, configuration, position sizing, and risk.
2. Eligibility
You must be of legal age to form a binding contract and not barred from using the Service under applicable law or exchange rules. You are responsible for complying with local regulations, including restrictions on algorithmic trading where applicable.
You may not use the Service if you are located in, or a resident of, any jurisdiction where the Service is restricted by law, including North Korea, Iran, Cuba, Syria, or other sanctioned countries.
3. Accounts and security
- You are responsible for safeguarding your credentials and API keys.
- We do not have access to or store your exchange account passwords or private keys. You provide API keys at your own discretion and risk.
- You authorize the Service to use your API keys to place orders according to your settings.
- You must promptly notify us of any suspected unauthorized use of your account.
4. Plans, billing, and refunds
- Subscriptions are billed via Stripe. By subscribing, you authorize recurring charges unless you cancel before the renewal date.
- Fees are non-refundable unless required by law or explicitly stated otherwise. If trials are offered, charges begin at the end of the trial unless cancelled.
- We may change plan features or pricing with prior notice for future billing cycles.
- Pricing changes will not apply retroactively to an ongoing billing period; they take effect only on renewal.
Refund Policy
Subscriptions renew automatically unless cancelled before the renewal date in your account settings.
Fees are non-refundable once a billing period begins, except where required by law.
If a free trial is offered, charges begin at the end of the trial unless cancelled beforehand.
5. Referral program and fee rebates
- Partner links: We may provide referral links to cryptocurrency exchanges. These are legitimate partnership arrangements.
- Commission sharing: When you sign up through our referral links, we receive commissions from exchanges based on your trading activity. We may share a portion of these commissions with you as fee rebates.
- Rebate eligibility: Rebates are calculated based on confirmed trading volume and commission payments from exchanges. Rebate amounts and timing are at our discretion.Rebates are discretionary and not guaranteed. We do not warrant that referral programs or rebates will continue indefinitely.
- Contact required: To receive rebates, you must contact us with your exchange account information for tracking purposes.
- Tax responsibility: You are responsible for reporting any rebates as income according to your local tax laws.
- Program changes: We may modify or discontinue the referral program at any time with notice. Existing earned rebates will be honored.
- No guarantee: Referral relationships with exchanges may end due to policy changes or other factors beyond our control.
6. Acceptable use
- Do not use the Service for unlawful activities, market manipulation, or violating exchange terms.
- No reverse engineering, scraping of non-public endpoints, or disrupting the Service.
- We may suspend or terminate access for violations.
7. Risk disclosure
- Trading digital assets involves substantial risk, including loss of principal. Past performance does not guarantee future results.
- Automation can fail due to API changes, exchange outages, network issues, or configuration errors.
- You acknowledge these risks and use the Service at your own discretion.
- By using automation, you acknowledge the possibility of rapid and substantial losses that may exceed your initial investment.
8. Service availability
We strive for high availability but do not guarantee uninterrupted or error-free operation. Maintenance windows, incidents, or third-party outages may affect the Service.
9. Intellectual property
The Service, including code, design, and content, is owned by us or our licensors. You receive a limited, non-exclusive, non-transferable license to use the Service as provided.
10. Disclaimers; limitation of liability
- As-Is Service:
The Service is provided “as is” and “as available” without warranties of any kind, including accuracy, reliability, uptime, or fitness for any purpose.
- To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill.
- Our total liability for claims relating to the Service will not exceed the amount you paid to us in the 3 months preceding the claim.
- Nothing in these Terms limits liability where it cannot be limited by law, including liability for fraud, gross negligence, or willful misconduct.
11. Indemnity
You agree to indemnify and hold harmless NetsGain and its affiliates from claims arising out of your use of the Service, your violation of these Terms, or your violation of any law or third-party right.
12. Changes to the Service or Terms
We may modify the Service or these Terms. Material changes will be posted with a new "Last updated" date. Continued use after changes means you accept the updated Terms.
Material changes will take effect 14 days after posting, unless earlier enforcement is required by law or necessary for security or compliance.
13. Termination
You may stop using the Service at any time. We may suspend or terminate access for violations or to protect the Service and its users.
14. Governing law & venue
These Terms are governed by the laws of the Republic of Korea, without regard to conflicts of law. Courts located in Seoul, South Korea shall have exclusive jurisdiction, unless local law requires otherwise.